To greatly improve call center response time, candidates now have a dedicated number to call.  
For assistance, go to or call PSI at 855-340-3910.

Call Center Hours:
Monday – Friday 8:00 am – 10:00 pm Eastern Time
Saturday –Sunday 8:30 am –6:00 pm Eastern Time

PSI Candidate Information Bulletin

Virginia Real Estate Salesperson Licensing Exam Application Process

Upon course completion, you will receive an electronic copy of your Course Completion Certificate, and your information will be submitted to PSI (the testing vendor for the State of Virginia).  You may register and schedule for your Virginia Real Estate Salesperson licensing examination at or by calling 855-340-3910 as soon as Advanced School of Real Estate has submitted your information.  You will be asked to select the examination and enter the ID# that Advanced School of Real Estate has submitted (Social Security # or Va. driver’s license #).  You must pass both portions to apply for licensure by answering a minimum of 56 questions correctly on the national portion and 30 questions correctly on the state portion of the exam.  This exam is administered by PSI Services on a first come/first served basis.

When you have passed both portions of the examination, your completed license application and fee must be received within one (1) year from the original examination date by the Virginia Department of Professional and Occupational Regulation at

Questions regarding the license application should be directed to the Virginia Department of Professional and Occupational Regulation at or (804) 367-8526.

Exam Day

On the day of the examination you should arrive 30 minutes before your appointment.  This extra time is for sign-in, identification, and familiarizing yourself with the examination process.


All required identification below must match the first and last name under which the candidate is registered.  Candidates are required to bring two (2) forms of valid (non-expired) signature bearing identification to the test site.  Candidates must register for the exam with their LEGAL first and last name as it appears on their government issued identification.  

One of the identifications presented must be a Government issued identification with photograph and signature.  Photocopies of identification will NOT be accepted.  Candidates may present two forms of ID:  One Primary and One Secondary.

 •PRIMARY IDENTIFICATION Choose One:  State issued drivers license, State issued identification card, US Government Issued Passport, US Government Issued Military Identification Card, or US Government Issues Alien Registration Card.

 •SECONDARY IDENTIFICATION Choose One:  Credit Card (must be signed), Social Security Card, or US issued Birth Certificate with Raised Seal. *NOTE: Student ID and employment ID are NOT acceptable forms of identification. 

If the candidate fails to bring proper identification or the candidate names do not match, the candidates will not be allowed to test and their examination fee will not be refunded.

The Exams

There are two portions to the exam:

  • National – 105 minutes
  • State – 45 minutes

Number of Questions on Salesperson’s License Exams

  • National – 80 questions, 56 correct required to pass (70%)
  • State – 40 questions, 30 correct required to pass (75%)



Notification of Results Process

Your score will appear immediately on the computer screen.  If you pass, you will immediately receive a successful notification and performance summary on the screen.

Retake provisions

If you do not pass, you will immediately receive an unsuccessful notification on the screen along with a diagnostic report indicating your strengths and weaknesses by examination type.  An official score report will be printed at the examination site.  


You must provide 2 forms of VALID (not expired) identification.  One must be a VALID form of government-issued identification (Driver’s License, State ID, Passport, Military ID) which bears your signature and has your photograph.  The second ID must have your signature and pre-printed legal name.  All identification provided must match the legal name that you used on the Examination Registration Form to register for the examination.  If the name in the PSI system does not match the name on your government-issued ID and 2nd form of ID, you will not be permitted to take the examination and the examination fee will be forfeited.

Failure to provide ALL of the required identification at the time of the examination without notifying PSI is considered a missed appointment and you will not be able to take the examination at that time.


All real estate students must obtain fingerprints for the criminal background check after passing the PSI exam.  The process will include all 10 fingers (not 1 as sometimes is required for admission for the test).   Fingerprints must be taken within 45 days or less from the date that you apply for your license.  For this reason, we recommend waiting until you have passed the PSI exam.

You will be electronically fingerprinted at one of PSI Virginia sites, during regular testing hours.  Fingerprinting is offered on a walk-in first come/first serve basis.  There is a $50 fee which includes the State processing fee of $25.00, and the PSI processing fee of $25.  This process may take 4 to 6 weeks.  Questions regarding the license application should be directed to the Virginia Department of Professional and Occupational Regulation at or (804) 367-8526.

DPOR is now offering another fingerprint services option for Real Estate Board and Real Estate Appraiser Board license applicants through a contract with an additional vendor: Fieldprint. Fieldprint offers sites throughout Virginia where license applicants can go to have their fingerprints taken via Livescan.  MORE INFO